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You’ve probably heard it called Skechers Ultra Flex-Summer Sway Black White Women Flip-Flops Sandals 32497-BLK – after all, that’s what it’s known by in most of the business world.

Here at Access, we call it client success and we have an entire department dedicated to it.Stacy Adams Travers Casual Lace Up - Men's Size 11.5M Black

Or you could call it member success. While not a buzz word, this would be just as relevant a term.

What am I talking about?

All these describe the idea that companies should strategize their business plan with the end user in mind. And little by little,Brand New Unisex PUMA Suede Classic Trainers Grey White UK size 6.5 it has taken over the business world mindset and become the preferred way to gain an audience’s loyalty – and all the benefits that come with it.

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When it comes to running a Nike Free RN Commuter 2018 Men's Sz 10 Black Oil Grey AA1620-005 New in box or loyalty program, your mama had it all figured out.

In honor of mothers everywhere (including mine who's been a mom for 71 of her 90 years), I’d like to share some life lessons learned from the mother hen herself – and how they can be used as best practices in running a successful membership discount club or loyalty program. 09 NIKE ZOOM KOBE IV 4 LA LAKERS AWAY GRADIENT BLACK gold CONCORD 344335-073 10

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The term “generation” refers to a group of people born around the same time that share similar experiences and other commonalities.

Over time, there have been various studies done to compare generations on an array of topics. And we are about to add a little comparison of our own to that list.Grenson Brown Sharp Vintage Brogue New Ankle Boots Size US 10 9 UK

Given what we do here at Access (loyalty, loyalty and more loyalty); we thought it’d be interesting to dip into our stats pages to see how the thoughts, habits and values around loyalty compare throughout generations.

Carlos by Carlos Santana Womens miles Suede Almond Toe Ankle, Doe, Size 7.5 G1hgBefore diving in, let’s start with a brief profile on each of the generations we’ll be comparing.

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Item specifics

Style: Oxfords US Shoe Size (Men's): 11
Material: Leather Color: Brown
Width: M) Brand: OCC

Some businesses seem to have it made. They have a faithful following that only seems to grow year after year.

While it may seem effortless to big brands like Apple, Trader Joe’s, Starbucks and maybe even your competitor down the street, that’s just because you can’t see the thought and care that goes into their loyalty strategies.Sebago Reid Lace Up Mens Trainers Leather Low Cut Smart Casual shoes UK8-10.5

In fact, you can build your own wildly successful loyalty program by hitting the right notes for your organization and members. NIKE Women's Flex Trainer 7 Cross - Choose SZ colorHint: “right” could mean something very different for you than it does for other successful businesses.

There are a lot of reasons an association might want to build a new member benefits platform.AA2160-001 Nike Tessen 8 Men's Casual Running shoes - Black White Some are attempting a formal loyalty strategy for the first time. Some may not be seeing the results they want and are beginning to rethink their solutions.

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We talk about customer loyalty a lot here on the Access blog. Not surprising, given that this is indeed a "loyalty blog."
 
When it comes to the topic of customer loyalty, however, we like to draw as much and as often as possible from what's happening in the real world. Using real data. In the pursuit of real results. GRENSON Tan Suede Leather Wingtip BROGUES Oxfords Lace Up shoes - UK 5 US 7
 
Brinley Co Womens Reggi Ankle Booties Black Leather Size 8.5 M USAnd while some principles around customer loyalty tend to remain the same, it's always the data that helps us distinguish between the truth and what is merely "conventional wisdom."
 
That's why every year we lend our loyalty community a helping hand by gathering every relevant bit of customer engagement and loyalty data we can find.SALVATORE FERRAGAMO - Studio Line - Brown Oxfords - Sz 9.5 D US, 8 8.5 UK Since new data emerges all the time throughout the year, we update these statistics at least monthly, if not more often, so be sure to bookmark or subscribe to our email.
 
Note: the stats below and others from recent years can be found as always on our Ultimate Collection of Loyalty Statistics .Original Intention Women Ankle Boots Round Toe Wedges Army Green shoes Size 4-15 As we've done in years past, we'll continue to provide a link back to the original source of the data for your convenience. And if you have relevant information you'd like us to include, don't hesitate to drop it in the comments.
 
Enjoy!