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You’ve probably heard it called DIESELBrown Zip Around Suede Ankle Boot UK 11 219.99 £ – after all, that’s what it’s known by in most of the business world.

Here at Access, we call it client success and we have an entire department dedicated to it.NIKE SB ZOOM DUN LOW PRO DECON BLACK SUMMIT WHITE AA4275-002 SIZE 9.5

Or you could call it member success. While not a buzz word, this would be just as relevant a term.

What am I talking about?

All these describe the idea that companies should strategize their business plan with the end user in mind. And little by little,Car shoes Purple Suede Platforms, High Heels Pumps, Women's shoes Size US 6 EU 36 it has taken over the business world mindset and become the preferred way to gain an audience’s loyalty – and all the benefits that come with it.

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When it comes to running a TOD'S Womens Penny Loafers Dark Olive - Size 38.5EU 8.5US or loyalty program, your mama had it all figured out.

In honor of mothers everywhere (including mine who's been a mom for 71 of her 90 years), I’d like to share some life lessons learned from the mother hen herself – and how they can be used as best practices in running a successful membership discount club or loyalty program. Tamaris Women's 24418-31 Closed-Toe Pumps Brown (Antelope 375) 4 UK

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The term “generation” refers to a group of people born around the same time that share similar experiences and other commonalities.

Over time, there have been various studies done to compare generations on an array of topics. And we are about to add a little comparison of our own to that list.Dyeables Riley - color - White

Given what we do here at Access (loyalty, loyalty and more loyalty); we thought it’d be interesting to dip into our stats pages to see how the thoughts, habits and values around loyalty compare throughout generations.

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Some businesses seem to have it made. They have a faithful following that only seems to grow year after year.

While it may seem effortless to big brands like Apple, Trader Joe’s, Starbucks and maybe even your competitor down the street, that’s just because you can’t see the thought and care that goes into their loyalty strategies.Asics GT-1000 7 SP Men Running shoes Neon Lime Black

In fact, you can build your own wildly successful loyalty program by hitting the right notes for your organization and members. New Frye Size 10 Burnished Brown Leather Sutton Chelsea Boots,100% Leather,MINTHint: “right” could mean something very different for you than it does for other successful businesses.

There are a lot of reasons an association might want to build a new member benefits platform.Womens Square Toe Leather zip shoes Ankle high TOp Boots Block Heels Boots SZ Some are attempting a formal loyalty strategy for the first time. Some may not be seeing the results they want and are beginning to rethink their solutions.

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We talk about customer loyalty a lot here on the Access blog. Not surprising, given that this is indeed a "loyalty blog."
 
When it comes to the topic of customer loyalty, however, we like to draw as much and as often as possible from what's happening in the real world. Using real data. In the pursuit of real results. ADIDAS EQT SUPPORT ADV B37351 HERREN SNEAKER TURNSCHUHE QUALITAT BEQUEM black
 
AIR JORDAN 3LAB5 postage with a 29cm black tag from japan (2800And while some principles around customer loyalty tend to remain the same, it's always the data that helps us distinguish between the truth and what is merely "conventional wisdom."
 
That's why every year we lend our loyalty community a helping hand by gathering every relevant bit of customer engagement and loyalty data we can find.Nike Air Force 1 Men's leather and synthetic Sneakers Black Black 315122-001 11' Since new data emerges all the time throughout the year, we update these statistics at least monthly, if not more often, so be sure to bookmark or subscribe to our email.
 
Note: the stats below and others from recent years can be found as always on our Ultimate Collection of Loyalty Statistics .Superga Mens 2750 COTU Classic white As we've done in years past, we'll continue to provide a link back to the original source of the data for your convenience. And if you have relevant information you'd like us to include, don't hesitate to drop it in the comments.
 
Enjoy!